Return Policy

At Rockland Depot, customer satisfaction is important to us. Because many of the products we sell are used marine parts, please review our return policy carefully before placing an order.

Return Window

Returns are accepted within 30 days of the delivery date.

To be eligible for a return, the item must:

  • Be in the same condition as received
  • Not have been installed, modified, or damaged after delivery
  • Include all original components, if applicable

Incorrect or Damaged Orders

If you receive the wrong item or your order arrives damaged, please contact us within 48 hours of delivery.

Please include:

  • Your order number
  • Photos of the item
  • Photos of the shipping package (if damaged)

We will work quickly to resolve the issue.

Non-Returnable Items

The following items are not eligible for return:

  • Electrical or electronic components
  • Items sold As-Is
  • Special-order or custom-order items
  • Items that have been installed, modified, or damaged after delivery

Return Shipping

Customers are responsible for all return shipping costs.

We recommend using a trackable shipping service, as Rockland Depot is not responsible for items lost or damaged during return transit.

Shipping charges are non-refundable.

If a return is approved due to an item being significantly different from its description, the return shipping responsibility will be determined on a case-by-case basis.

Refunds

Once your return is received and inspected, we will notify you of the approval status.

Approved refunds will be issued to your original payment method within 5–10 business days, depending on your payment provider.

Original shipping charges are non-refundable unless the return is the result of our error.

Exchanges

Because many of our products are unique used marine parts, replacement inventory may not always be available. If a replacement cannot be provided, a refund will be issued if the return is approved.

Contact Us

If you have any questions regarding a return, please contact us:

Email: rocklanddepot9@gmail.com
Phone: (561) 480-0663

Find the Right Marine Part

Searching for used marine parts is easiest when you have the part number, manufacturer and equipment details. Follow the steps below to quickly find the right item for your boat, motor or marine system.

1

Locate the Part Number

Check the old part, product label, service manual or equipment diagram. The part number is usually the most accurate way to find a match.

2

Search Our Store

Enter the part number into the search bar. You can also search by brand, part type, engine model or boat system.

3

Compare the Details

Review the listing photos, measurements, condition and compatibility information before placing your order.

What Should I Search?

Start with the most specific information you have. A complete part number normally gives the best results. When no part number is available, combine the brand, equipment model and type of part.

MerCruiser 807988A1 Yamaha outboard trim motor Volvo Penta fuel pump Mercury lower unit housing Sea Ray windshield assembly Johnson outboard starter Marine steering cable Boat throttle control

Information That Helps Identify a Part

When searching or contacting our team, provide as much of the following information as possible: the manufacturer, part number, engine model, horsepower, serial number, boat year, boat make and clear photos of the original part.

Examples of Parts You Can Search For

Rockland Depot carries a changing selection of used marine and boating parts, including outboard and inboard engine components, propellers, starters, alternators, trim motors, lower-unit parts, controls, gauges, steering components, pumps, electrical parts, windshields, hardware and other difficult-to-find items.

Always Confirm Compatibility

Similar-looking parts may have different measurements, connectors or applications. Compare the listing information with your original part before purchasing. Do not rely only on appearance.

Need Help Finding a Part?

Send us the part number, equipment information and a few clear photos. Our team will help check whether we have the part available or point you toward the closest match.

Phone
561 444 7214
Email
rocklanddepot9@gmail.com